City of Charleston – Office of the City Collector 915 Quarrier Street, Suite 4 Charleston, West Virginia 25301 Phone: 304-348-8024 Fax: 304-347-1810
ONLINE REGISTRATION OF RESIDENTIAL RENTAL UNITS

Welcome to the City of Charleston online Rental Registration System. To access registration system and begin the process of entering your rental unit(s), please enter your login id and password. If you do not have a valid login id and password, please click on the new user link listed below. During the course of registering your unit(s), you will be asked for identifying information about you, your property location(s) and your rental unit(s). Before you begin, please have the following information readily available:       1) Your Business & Occupation Tax account number       2) Your Kanawha County Property Tax account number(s)       3) Your Fire/Refuse Fee account number(s) If you have any questions during the registration process, please feel free to contact the Charleston City Collector’s Office at (304) 348-8024.

Login: Login Id Password New User? Forgot Password ? Preferred browsers are : Internet Explorer 7 and higher, Firefox 5 and higher, Google Chrome 8 and higher. Other browsers have not been verified

License Renewal Instructions:       1) Access your rental unit(s) by entering your Login Id and Password in the box above.       2) Follow the Renewal Instructions in order to renew you license(s).

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